Billing Terms and Conditions
SCENTED HOUR PAYMENT POLICY
1. ACCEPTED PAYMENT METHODS
At Scented Hour, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
· Credit & Debit Cards:Visa, MasterCard, American Express
· PayPal
· Afterpay(where applicable)
· Apple Pay & Google Pay
· Bank Transfers(for bulk orders-contact us for details)
All payments are processed in United States Dollars (USD).
2. PAYMENT PROCESSING
· Payments must be completed at the time of purchase.
· Orders will not be processed or shipped until full payment has been received.
· If a payment is declined or fails, the order will not be confirmed.
3. PRICING & CURRENCY
· All prices listed on the Scented Hour are in United States Dollars (USD).
· Prices are subject to change without notice.
· Any applicable taxes and shipping fees will be calculated at checkout.
4. SECURE PAYMENT PROCESSING
· The Scented Hour Shop uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
· We do not store your credit card or payment details.
5. REFUNDS & CHARGEBACKS
· Refunds are processed according to our Refund & Return Policy.
· Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at admin@scentedhour.com
6. FRAUD PREVENTION
· Scented Hour reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
· Additional identity verification may be requested for high-value transactions.
7. Contact Information
Store Name: Scented Hour
Address: 4911 Unseld Blvd, Louisville, KY 40218
Email: admin@scentedhour.com
Phone: +1 (503) 290-9844
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your e-mail within 1-2 business days.